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So incredibly disappointed with this product. Received a 49" LG tv from our children for Christmas from Best Bye. Installed, trashed box which was dented upon arrival. Plugged in and screen was a spiderweb. Junk! Still have in my garage. Handled with extreme care. Went to BJs and bought 55". (Didn't want my kids to feel bad so didn't tell them. ) installed 55" and was pleased for 3 days. Now screen is black. Customer service can't get someone here and will reach out to a higher level team to see if someone can look at it!!!! I paid for extended warranty for 2nd tv and may return but I cannot bring myself to purchase LG ever again. So incredibly disappointed and tired of the tracking around and schlepping TVs to and fro..... please help!
Kindly, Brian Brosnihan 617-448-7485
[email protected].


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