Flag StubHub Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Purchased 2 NFL tickets on StubHub. I received an access code that didn't work and Customer Service asked me to give the seller a little time. I waited 2 days and tried the access code again..still nothing. I called Customer Service back again and ask for a full refund because the tickets were supposed to be delivered immediately upon purchase to cell phone...and the girl from Customer Service fought with me. I had to ask for a manager. She came back and said I'm refunding your money but...and then starts fighting with me again.

Customer Service training is needed. After this experience, I'll take my business elsewhere.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video