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First i would never use profanity, not classy!!! Holiday inn and suites, van buren Arkansas, have been member for yrs with Holiday Inn, own businesses, stay often thru the yrs! Alicia needs help with her customer service!!! Room had what appeared to be blood on, room smelt moldy!!! Moved my son rooms but when I called to speak with her, she told me she moved him to different room, she did not give me her name until I called back after sending me to answering machine, she said she gave me her name already! I planned on booking rooms when there at end of August but not sure after her attitude!!!!!


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