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Had a really bad experience at the Springfield Ohio store ordered some food tried to pay with a visa debit card as I had figured I had enough money on the card to pay for the order plus had a 5.00$ gift card I used also so the server came to me and said there was a balance of 4.07$ left I asked how this happened claimed the card I used it automatically takes out for a tip I then told her I had no money with me she then just left me standing there I had not a clue what was going on next thing I know a young man came to me and asked me what the problem was I asked who he was said he was the manager Cody I explained what was going on and that I did not know tips were taken out without your consent he then said well...these cards aren't good for paying for food at a restaurant I said it's still money and they work like cash was very rude and still waited for an hour for my food with no discount just said he would take care of it like it was a big issue poor costumer service not a very enjoyable experience thank you.


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