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I would just like to say something about my local dealership...valley Lexus of modesto....I purchased a used fsport 350 from an off dealer...I put it on the local dealership schedule for maintenance. The car had 48k miles, and a full warranty for 70k miles. Shortly afterwards I noticed a problem in the transmission, it slipped out of gear when you punch it and wouldnt go back Into gear until letting go of gas...yes i bought my dream car that i couldn't drive like i wanted. I brought into dealer twice specifically to check transmission...they took it twice along with my payment, came back both times very shortly after, meaning they didnt even look at it, and told me no problems must be a glitch.....well it was no glitch, very shortly after 70k miles, like less than 71k miles guess what, my transmission failed on my dream car that I followed all specifications on...upon having it towed to dealership, almost 100 miles away while working,they wouldnt open doors to put it in safe place, I dropped in lot and told them you're taking it. To get a call in the morning saying, before they even pulled it, your transmission is shot, well duhhh. Then proceeded to tell me it would be 6 grand to fix, plus lot fees.. I told them I had it in twice to have that looked at while it was under warranty, he replied we didnt find anything, gonna cost me 6k...well I brought to the professionals didnt I??? Go off the date I brought it to you for the problem, dont charge me because you suck at your job. Well 5k dollars and performance parts included got me a great transmission, at a non Lexus transmission shop, and a really bad taste in my mouth about Lexus. I have wanted one all my life and worked hard, now this Lexus dealership has me wanting to never walk in a dealership or purchase anything Lexus again, simply because they wouldnt back up their product or their labor...the only reason I am writing now is in Hope's Japan gets word of this dealership and the ways the dealerships are screwing their customers over and giving their car a bad name. By the way they made me take out the swear words in this post.


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