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I have a sony blue-ray device. A comcast person hooked up the tvs and I asked him to look at the blue-ray as it keeps saying it is not connected. He verified that the internet connection is fine. He said I may need a thumbnail or something that you insert into the front of the blue-ray machine. He said it would work then, and that you can mail it to me. I can't remember the exact name of it. Could you help me out, thank you.


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