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I just spent about 20 minutes at your Midland, Texas store and was helped by a few employees to find some gifts. I approached the checkout and typically the checker will ask for next in line and greet the customer...not the case today (around 1:30 pm). I approached the attendant and she looked at me as I laid my items on the counter. Since she didnt say anything I asked "Could you get me one of those Wall Street Journals too?". She said "I think I heard a please in there...did I hear a please" (I just wanted to pay out and didnt want to be schooled by a stranger at the checkout). "I guess your not going to say please?" she asked. I said "I just want to add a paper."...then she responded "You know a lot of older people talk about the younger generation and I just think they come by it quite honestly."...I already had my card out, ready to pay & said "I think I'll just pass on this purchase" - only around $40 worth and started to walk away. I started to walk out the door and then turned and asked for the manager. The manager was very professional and said she would talk w/ the cashier this evening & I trust she will. I have traded at B&N since they opened in Midland & I've never been challenged by any cashier ever, in Midland. B&N has always been very pleasant to shop in...but I don't need this. As I walked towards the exit the cashier proudly smiled big, almost as if to say...she was proud to turn my business. The manager's name was Donna I believe. Thanks


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