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So Kia Fiance through Western Union (WU) will be charging customers, who may not be able to enroll in WU autopay, extra fee of $3.95 beginning April 2018 for their monthly payment. Why should KFUSA allow WU to charge customers for not enrolling in monthly autopay?
Many car companies do not charge extra fee for either autopay or monthly one-time payments from customers once the money is directly paid from the customers' bank accounts.
Please get rid of WU and get a company that can provide the same service without this extra fee.
Is Kia Care Department aware of WU manipulations of its financially overburden customers who are trying hard to make monthly payments?
Kia prefers to pump more money into TV commercials or sponsorships such as the English Premier League Soccer, NBA etc.. than to fight for its customers right and interest. Sad!!!


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