Kia customer service

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Customer Service

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User Reviews

Posted by Anonymous


2008 Kia Sportage - Oil pan rusted out - This is a 1st for me and I have had cars over 18 years.
With having just over the 100,000 miles they refused to cover the Oil pan. An oil pan should not rust out in 5 years - what type of inferior product are they selling to us - Would NOT recommend anyone buying a KIA of any kind - No Customer service, No Follow up on complaints. Also have issues with the light bulbs blowing - i have changed everysingle one just about twice in a 5 year period. Really Wish I had my old car back may have been 15 years old but it was built strong and didn't have electric issues. Any one else have issue with the TPMS system - never worked from day 1 - Have had several of the relay's changed but still doesn't work - KIa cars are a piece of - You know
DO NOT PURCHASE ONE

Posted by Anonymous


I have own a 2012 kia for 2 years and already having engine problems I problem is been fix but it been over a month and still have no car.

Posted by Anonymous


I leased a 2013 sportage recently. I have back problems but did not realize that when I got the kia that the ride was so rough-it picks up even small bumps in the road. The sporage has a lot of good features BUT the rough ride negates all the other good things. Is there anything that can be done to soften the ride?

Posted by pissed off


Been stranded for over two hours in the middle of the night in toledo ohio waiting on a tow because the new kias do not come with spare tires when u get a flat. That's correct, a tow because of a flat tire. I would have been on my way if it weren't for the fact they short change you on a spare. The customer service line is no help at all. Forget kia, this is my third and last car I buy from that cheap company. The inflate kit they include instead of a tire is useless, I'm warning everyone away from them, what a waste of time and money.

Posted by sandymonroe38


I recently went too my KIA dealership in Monroeville PA ,I was not sure I could trade in my car but the salesman that worked with me ,for a very long time made it possible . He poured his heart and soul into getting me into a better and safer car . He was wonderful and really knows his job . Jay Grimes is his name and I've recommended him too anyone I could that's looking for a car . He understood my limits and somehow made it happen . The whole experience was made so much easier because he truly cared . Your company is fortunate lucky too have him representing KIA . He's a huge asset too your product . I LOVE LOVE LOVE Jay and my Soul . Thank you for Jay .

Customer Service Ratings

Based on 217 votes.

2.8

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Corporate Office

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Customer Service Scoreboard

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Kia customer service news

Crown Kia Honored with the 2014 Edmunds.com Five Star Dealer Award

Automotive shoppers have many, many choices in today's competitive market, and we strive to offer them world-class customer service every day. It is a privilege to serve our shoppers and communities, and we are honored by the Edmunds.com Five Star ...


Kia Sedona Used Engines Discounted for Internet Sales in US at Auto Parts ...

... website is one of the marketing tools used to promote all of the reduced price motors available for sale this year. A toll-free contact number is part of the customer support solutions that are now in place to help all consumers research engine ...


Kia Sedona Used Engines Discounted for Internet Sales in U.S. at Auto Parts ...

The GotEngines.com company website is one of the marketing tools used to promote all of the reduced price motors available for sale this year. A toll-free contact number is part of the customer support solutions that are now in place to help all ...

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