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DSW has a unfit, uneducated manager running there store 400 S State Rd Springfeild pa to be exact I was a customer at 7:00 pm trying to make a exchange. she had no knowledge of the return policy at all. I was being told I couldn't do anything because my sneakers were worn which isn't stated anywhere that I couldn't. She was extremely unprofessional after realizing what she was saying was making no sense she storms away and threatened me action needs to be made. They forever lost my and everyone I knows business. Very unprofessional


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