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highly disappointing for the set up of my phone. 8 hour set up. Representative closed my old account with Verizon before setting up my new phone with cellular. when we got disconnected I could not call back the cellular company because I did not have a phone. the old phone with Verizon was closed, the new phone with cellular was not on yet. I had to borrow a neighbors phone. which was inconvenient for both of us. 2nd complaint. I was never able to transfer my contacts. got an appointment with TARGET the phone tech was not there. I had to go further away to find another Target store, again to find out that they did not know how to make transfers.


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