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I have a SL58G45 58" RCA TV i bought from HHGreg in 2015. I have not been able to speak with one support person at all. I emailed RCA support team, I was given a number to , and the automated system says to call another number(8587983300), and when I call that number it says "no routes found". So there isn't any support what so ever. I can't do a network upgrade. I get Download Metadata Failed. When in the beginning all worked fine. None of the apps on the tv work beside netflix so i know my internet is fine. I am a technical analyst in network and computer software so I know the basics of technology. I can't get help for nothing in this world. I purchased the tv to use the apps on it. There isn't even a helpful user manual. Its as if RCA is making televisions and pulling the cord on people by not providing user manuals, no customer service, not responding to emails. I did a chat with the wrong department with a gal named Mandy, she told me to call the number above which doesn't work. I expressed my concerns and she just left the chat. AWFUL. I just want a replacment tv, or some freaking support please!!!!


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