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I purchased several items from store 06428. Bought rockstar jeans and plush t. The jeans had ââ?¬Å?grease looking markââ?¬Â? that showed up when I washed them. And the plush t has a hole Iââ?¬â?¢ve the left breast that looks like a fabric malfunction. I attempted to return these items to Vancouver mall store and a very unkempt trashy looking sales clerk very rudely told me they were not returnable or suitable for exchange. I had my receipt. What happened to your store? Staff obviously have no dress code and no customer service training and your clothing is substandard. Walmart is more high end than you. You shouldnââ?¬â?¢t be in a mall. If this is representative of Gap and your other affiliates I wonââ?¬â?¢t shop at any of them. I have shopped at Gap and old navy for years and it wasnââ?¬â?¢t until recently that I have seen your stores go so far down hill.

Is there any recourse for your substandard clothing?


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