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6 phone calls to number on receipt. No return call although operator says I'm in line...whatever that means. 4 calls to chevy chase store...Noone could retrieve corporate number.
I bought ugg boots last year style for 149.99...this years version at neiman marcus 150.00.
Ya gotta be kidding..Kept them but returned 8 pairs of boots and shoes. Will never come back.
Telling everyone I know wherever I go even strangers....they also have stories about dsw..
Looking on line seems your customer service is not a service but a voice.
Glad I saw the light.
Now I will shout itvfrom the roof and blog about it...


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