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Extremely disappointed from the computer service in the Nashua New Hampshire Costco store. I wanted to buy today Microsoft Surface from your promotion ($299 off) which expired today. The person that was supposed to help me could not find the micro SD RAM slot, and said there isn't one, and as a result I didn't buy the machine. Your web page specified there is an SD RAM slot. Back home I researched the Surfaces, and effectively found the slot location, at a not very obvious place on the Surface. I'm not supposed to know everything about an apparatus I see for the first time. Your "helper" is supposed to know and show. He was more ignorant than myself, and that is he was of zero help, even though these folks are there to help. Because of his ignorance I lost your deal, and as a result I won't purchase a Surface from Costco, for what you care.


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