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I am an unsatified customer. I went to your Krispy Kreme establishment on Saturday, August 19,2017 in Augusta, Georgia on Peach Orchard Road. I had a coupon for 1 dozen of assorted donuts for have off. My order contained six glazed donuts, three glazed sour cream and the remainder was chocolate . I admittedly ate a glazed donut to only realize that it was old and stale. The manager was waiting on me and she got upset because I told her the were not fresh. She said that yes they were old and they were not supposed to be sold, however; some customers see they and insist on buying them. I told her that they young lady that packed my box did not tell me that the donuts were old. I have never been treated so rudely in Krispy Kreme before. I paid for the first transaction with my debit card and commented that now she had to do a refund and re run the card. I told her that was fine and she said that might ok for you but not for some of our other customers. Her attitude was awful. When I went to the car with my new order, I started eating one of the glazed donuts and it was stale. I took the order back and got my money. I love Krispy Kreme and this was one night it was not right. The manager in duty was Kimberly Smith and she obviously had gone through a long and tiring day because she was not very nice.


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