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Hello my name is Rob been a customer of dirt devil for 13 years and never had an issue till 2 months ago I purchase a vacuum from Walmart in Fairhaven mass its the one with pet brush that spins ...roller on the floor vacuum never has spin not even once its a big issue I have dogs and i need to vacume I usually used the brush but my back is killing me from bending down all the time tired of it went to Walmart they won't take it or fix it so what's next they tell me to contact us im not gonna wait a long time before u respond pls send a tech to fix it...


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