Dirt Devil customer service

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Customer Service

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Phone: 800-321-1134

  • How to reach a live person:
    • No steps necessary. This is a direct number to a Dirt Devil customer service rep.
  • Hours of Operation:
    • Mon-Fri: 8am-7pm EST
      Sat: 10am-6pm EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • Dirt Devil UK phone number is +44 161 652 1211

User Reviews

09
Aug

Posted by Christine


on 8/9/23 at 6:01AM

I purchased a Dirt devil cordless vacuum cleaner in February 2023. It worked perfectly for some months and then wouldn't charge. The UK customer service is shocking. I am now forced to purchase a new charger to try to see if it will work. NOT WHAT YOU WOULD EXPECT FROM SUCH AN OLD AND PREVIOUSLY TRUSTED COMPANY.

25
Apr

Posted by Anonymous


on 4/25/23 at 11:00AM

I purchased a vacuum that has absolutely no suction. I have been trying incessantly to contact them and NO ONE ANSWERS! Not text chat or phone. Do not purchase a dirt devil.

12
Sep

Posted by Anonymous


on 9/12/21 at 5:16PM

I just bought my dirt devil max rewind pet and it sounds real loud I am wondering if some one dropped it or should it sound real loud with vibrating sounds I adjusted the height and it was still loud

06
Jun

Posted by Pissed off


on 6/6/21 at 4:25PM

Liars! The live chat rep is the same person! Every chat she lies. Julie C.... yea you! You say it was shipped but my address was wrong... that was a lie, then you told me it was being shipped that day.... that was a lie. Gave me a tracking # to fedex... that was a lie. I called Customer Service they said it was on back order! What?? Then they said it was sitting at a warehouse waiting for Fedex to pick up.... that was a lie I contacted Fedex. I buy your sweeper it broke in a month I wanted my replacement and 2 months later still no sweeper! I will continue to flame you in reviews ! Never will buy again EVER!!

21
Jun

Posted by Rob


on 6/21/17 at 5:07PM

Hello my name is Rob been a customer of dirt devil for 13 years and never had an issue till 2 months ago I purchase a vacuum from Walmart in Fairhaven mass its the one with pet brush that spins ...roller on the floor vacuum never has spin not even once its a big issue I have dogs and i need to vacume I usually used the brush but my back is killing me from bending down all the time tired of it went to Walmart they won't take it or fix it so what's next they tell me to contact us im not gonna wait a long time before u respond pls send a tech to fix it...

View all 16 Dirt Devil customer service reviews »
Customer Service Ratings

Based on 90 votes.

3.1

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Dirt Devil Manuals

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Dirt Devil customer service news
Hoover, Dirt Devil and Oreck Tap Johannes Leonardo

The New York agency has landed creative work for four TTI Floor Care brands, including Hoover, Dirt Devil and Oreck, as well as U.K.-based Vax. New work is expected next spring, according to a spokesman for the company. Johannes Leonardo won the ...

Dirt Devil Recalls More than 150000 Vacuums Due to Electrical Shock Hazard

The popular Dirt Devil Total Pet Cyclonic Upright vacuum has been recalled due to an electrical hazard. The vacuum's electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The detached prong can pose an ...

Product recalls: Microsoft power cords, Dirt Devil vacuums

A glockenspiel with lead paint and more than 2 million Microsoft power cords that can overheat and emit flames are among recent recalled consumer products. Others include vacuum cleaners with cord plug problems and dive computers that can short-circuit.

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