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Just left a Baskin Robbins/Dunkin donuts.... while 3 employees were having a conversation about 1 customers order on the drive thru I had to walk up and say excuse me I would like ice cream over here please, one of the young ladies say's just a moment.
I ordered a banana split $5.29 and asked for a little fudge ,a little strawberry and pineapple toppings and a small milk shake $3.99 women the young man who served me say's $11.32 , I respond with what exactly am I paying for, having been there before ordering the same thing, paying about a dollar less , I say I've not paid this before ,he then say's 99cent for the pineapple , I then say you should verbally communicate this to your customer before adding it , he says ok , I'm sorry you're right.
The problem I have is his co-worker chimes in and taps the glass case to ice cream counter and say's it's right here and shoves the milk shake over the counter with just read it honey in a condescending smart mouth tone...i said I'm speaking with him. She was dismissive and rude. They've lost all my family business.


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