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Obscenely grotesque customer service by nasty agents who speak pidgin English and do not want to help you with any problems you encounter with Samsung's crap products. I was even asked to provide oral consent to being charged for a service call for a product still under warranty "if the technician finds nothing wrong with [the TV]"!!! And they were already telling me, pre-service-call, on the phone, that my problem "is not the TV." Liars and crooks.


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