Flag Mitsubishi Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Hi gentlemen,

I spoke to Mike at North Star and he advised me my vehicle needs a new rim and 2 new tires. I cannot express enough how displeased and disappointed I am in my recent purchase. From the moment I took it off your lot with paint blemishes on the hood, it has been a tremendous disappointment, esp. when my wife first reported the issue a week after it was purchased when she took the vehicle in to have the paint serviced and was basically blown off when she informed the sales & service team of the shaking/rattling/vibrating on that very same day. Now I find out what the problem is that has plagued us each and every time we drive the vehicle (which felt unsafe with 2 small children inside anytime it reached speeds in excess of 50-55MPH) and we again, for the forth time, have to take it in to be serviced.

I will await John's call to schedule it, as I have no other choice in the matter. I would like to receive a follow-up survey so I can express our disappointment in the newly purchased vehicle and perhaps reach out to a member to the corporate office to ensure the vehicle is completely checked for any other deficiencies, and if so, what my next course of action can be under the State of Pennsylvania Automotive Lemon Law.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video