Mitsubishi customer service

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Customer Service

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Phone: 800-222-0037

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User Reviews

30
May

Posted by Anonymous


on 5/30/19 at 7:18PM

Took my 2017 Mitsubishi Mirage G4 to the dealership I purchased it at. Because the trunk lid would not shut. I was told it was bent. After several words with service manager and dealership manager. I was told it was not under warrenty, I have 45,000 miles on this car. They worked on it in the parking lot. Brought it home showed my husband what they said was wrong. Went to open it and a piece of plastic fell out of the trunk latch on the trunk lid. Now I can not shut my trunk at all. Have a bungie holding it down. There are several dents on the trunk lid from them working on it. It is now all out of aligned from them twisting it and pulling on it.

05
Mar

Posted by Anonymous


on 3/5/19 at 1:36PM

Visited Fountain Mitsubishi in Orlando for car repair they broke my door handle and my dome light and denied that it happened. Last time the Mechanic worked on my transmission and didn�t attach it back to the gear shift. Then said it was broken when I came in. They need to be investigated, when you go in with a problem they break something else to get more money. I will never ever use that service again. Customer service is bad the Managers lie and tell you what you want to hear so you can leave. They promised to fix my car they are giving me the run around about ordering parts. Beware of these service people they are giving the Company a bad name. INVESTIGATE. I�m sure they are more complaints about this location.

05
Feb

Posted by Dorothy


on 2/5/19 at 10:41AM

My experience with Mitsubishi motors in West springfield mass is not a good one I will not recommend anyone to Mitsubishi motors and once my loan is paid off I will go else wear if needed.

01
Feb

Posted by Anonymous


on 2/1/18 at 2:57AM

Being you haven't responded to my email leaves me surprised, I didn't think you treated your customers that way

25
Jan

Posted by Anonymous


on 1/25/18 at 8:38AM

Recently, I visited the service department at Hempstead Mitsubishi to have some work done on my car that I feel should be covered by the warranty, I purchased a 2016 outlander at the Hempstead dealership in August of 2016, the vehicle currently has 32000 miles on it, I have a loose airbag cover and a loose console that need to be reattached, I have a squeak in the drivers side door that , in most cases , just needs some grease on the hinges. Being that wasnââ?¬â?¢t done, I assume, was because it ââ?¬Ë?s not a manufacturer defect, which is the reason I was told that the other items werenââ?¬â?¢t covered, I was also told, in a voicemail to my phone, that I was entitled to a free. Oil change, but when I i was at the service department, I was told that I waited too long and it expired, on top of all this I paid a $112 ââ?¬Å?diagnostic ââ?¬Å? fee, I am EXTREMELY dissatisfied with this entire experience and will be telling friends not to but Mitsubishi products in the future

View all 35 Mitsubishi customer service reviews »
Customer Service Ratings

Based on 129 votes.

2.8

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Mitsubishi customer service news
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