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I shop this Toys r us store often .. today was the absolute worst experience ever .store #9263 in Madison Heights Mi .. i got in checkout line at 10:23& 8 people were in front of me .inly 1 register open. I walked over to a lady & asked her to get someone to open another register.. they asked some young man to open .. he said I can't right now & walked away .. as a former Manager in retail I know this isn't acceptable although no manager was to be found .. I am beyond irritated with the poor service & I R really hope someone contacts me because I will never shop at that store again .. thanks for taking the time to read this .. as I tried to call customer service & get no one .. Alison Kiely!!!


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