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I sent $3000 to my son Peter Lowney in Valdez AK. The money went to Carrs Safeway in Valdez AK.I called them to make sure everything was OK.Told them it was a emergency transfer,the Western Union Rep at Safeway was very rude and and not helpful. The following day when Peter when to pick up the money. They would not give it to him.I had told the WU rep that it was an emergency.I called WU [via Walgreens in Newton Ma ]They were helpful.]They finally said they would give him the money.That was after he had driven back home several hours away.I would hope you will replace that employee or perhaps find another venue in Valdez AK.Thank you so much Bruce Lowney


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