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Oct. 30,2016

I called this morning to report Sunday Globe not delivered. Eventually, after a Byzantine number of prompts,the disembodied voice said the paper would be delivered between 10 and 2. IT WAS NOT. At 3:15 I attempted to reach a real person, following a prompt that read"press one and then O at next prompt." HAH. "We do not recognize your prompt." I put up with this nonsense all last winter and have NO desire to repeat that fiasco. Not to mention that this is the 3rd or 4th time recently that I have had to call. In addition, the rocket scientist who sporadically delivers seems to be unable to read the word "Globe" on the green delivery box and tosses the paper on the ground if it's delivered at all. CANCEL MY SUBSCRIPTION IMMEDIATELY.


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