Boston Globe customer service

Boston Globe is a daily newspaper circulated in the Boston, Massachusetts area. The same company that owns the New York Times owns the Boston Globe. The newspaper offers several different support options. Live chat, email as well as a toll free number.

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Customer Service

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Phone: 888-694-5623

User Reviews

08
May

Posted by Anonymous


on 5/8/22 at 9:30AM

Have been receiving the Globe for 35 years. Service is very poor . It used to be good . Can't get the paper on time, never get credited for missed paper. They send Old paper next day with new paper. Really. Already have gone out to get paper by then. John Henry wake up your employees are killing your business.

13
May

Posted by Anonymous


on 5/13/20 at 11:20AM

I Did Not Receive My Paper Today May 13. It Was My First Paper Delivery Since I Started My Subscription

20
Sep

Posted by Anonymous


on 9/20/19 at 3:10PM

The customer service for the Boston Globe is absolutely useless. For nearly two weeks I've been trying to get the paper delivered to my home. I get a constant runaround from customer service both phone and email. I got a paper one day, then none for three days and then one and now none. Everyone is going to escalate to resolve. Doesn't happen. Worst customer service I've had to deal with.

12
Sep

Posted by Anonymous


on 9/12/19 at 11:37AM

The paper hasn't been delivered all week and I want know why and when you're going to rectify the problem. I'm getting sick of this runaround.

08
Sep

Posted by Sandra


on 9/8/19 at 2:47PM

I did not get pay paper today.

View all 376 Boston Globe customer service reviews »
Customer Service Ratings

Based on 179 votes.

2.7

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