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Do not use Travelocity!!!Their customer service is horrific. Their company model is based on lack of accountability. They are unhelpful, insulting, rude and crass. They provide no compassion or articulate customer care. If anything in your itinerary changes, they absolve any responsibility in it and do nothing to amend the issue. They place the blame on their vendors and provide NO refunds for their mistakes. Do not use this unprofessional, deceitful and scamming company.


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