Flag Sonicare Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

THEY JUST LOST ANOTHER CUSTOMER AND MY RECURRING BRUSHHEAD PURCHASES (which I told them too!). My total phone call was an hour, mostly on hold waiting for a supervisor - I guess there are a lot of unhappy folks. Prior to my 2 year old Philips Sonicare with UV base (about $200), I had an amazing CyperSonic toothbrush - the handle/base literally lasted 15 years with free brush heads for life. Because I cannot provide a reeipt, even though I offered to mail them the handle which is broken, they would not replace it. Their only offer was 15% off and the first brush heads free. I would MUCH rather invest in another base and handle from Cybersonic and know it will work. Clearly it was purchased or it would not be in my possession - very frustrated when companies do not stand behind their expensive products. I'm mad at myself for not sticking with a product that I knew worked and lasted well beyond it's original investment value!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video