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Hello my name is shane kelly i tried contacting someone to speak with on the phone to try to resolve a problem with my tv today.I was met with rudeness and no knowledge of what i was trying to explain to the operator.Her name is Realo the only person that works in customer service aplenty.when i asked to speak with someone else she defused to transfer me I'm a loyal Hitachi product user but never again. I know that one tv sale lost is nothing to a large company like yours.But for someone like myself a tv is expensive.All i was doing if figuring what steps i need to take to get my tv fixed cause my extended warranty told it is a manufacture default recall posted after the one year manufacturers was up.So i was told to contract Hitachi. Please contact me back at


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