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July 23, 2016
I have been using a Lexmark X 5470 All-in-One for a number of years and have been TOTALLY DELIGHTED WITH IT -- no problems, no complaints. It copies and prints very well and, most important, the OCR capabilities is ABSOLUTELY ESSENTIAL in my work. However, I have now run into a major difficulty. After Microsoft automatically upgraded my OS to Window 10 (without asking) I find that the X 5470 doesn't work at all: no printing, no copying, no scanning and, worst of all, no OCP. Any help. direction, clues, whatever, would be greatly appreciated.

Note that I am not at all a real techie -- please keep it simple.

Thanks.


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