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I wish I had seen some of these comments before I purchased a Moto X last May. I contacted customer service in April because the camera malfunctioned and will only take "selfies". Ironic since I've never taken one. I talked to so many different reps. that I lost count. Just kept getting passed from one to another. When I finally spoke to a supervisor, the call was disconnected and I had to start all over again. They refused to honor the 1 yr. warranty on their product, insisting it was out of warranty even though I had purchased it new within the year's time. Out of frustration, I finally took the phone to a local repair business. They replaced the camera and that didn't correct the problem since it's a circuitry issue. The repair person told me this is an ongoing issue with the Moto X and the Droid Maxx Ultra. What A USELESS COMPANY. The fault is clearly theirs but they take no responsibility. NEVER NEVER buy from this company.


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