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Customer service is a joke! Could not get pre-purchase information, couldn't get any real questions answered at all! All I could get anyone to do was read out of a script book, giving me information that was not even relevant to the question. First representative, when asked to escalate the call to his supervisor, simply hung up. The second was trying, but disconnected in the middle of her sentence. I am so NOT impressed! But I did decide. I will not buy a Kyocera phone!


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