Flag Academy Sports and Outdoors Customer Service Review

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As a former Manager, who hated working for the company, I have a HUGE issue with going into one of your stores and getting zero customer service. I know you send trainers out to teach these folks how to act. I mean dang...at least try. But no, my husband and I went in to purchase a handgun. Two guys behind your gunbar....and all we get is "wanna see something?". That's it! I actually went to the back of the store to the " training room" and there sat every single manager in the store, store director and two managers, one senior team lead , and one of gold and stream good balls from the gunbar....all talking and carrying on. It is pitiful and sad. No customer service at all in footwear either! Good thing I knew how to find things and dig through the top stock! Which was unmarked by the way......only goid part if the visit was the CTL on duty....who was nice, friendly, and apologized for not getting help? Decatur Alabama store needs to do better. I go here because the Store Director at the Madison Albama store is even worse! Way to go Academy! I'll shop at Hibbets or Cabelas from now on!


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