Flag Suzuki Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I bough a Suzuki Vitara 2016 at Suzuki Tijuana, Mex
I have some problem since the beginning, they billed in advance while the car was in transit to Tijuana and ask to the financial company to make contract in advance too including insurance from 1 week in advance to the final purchase. They were rushing me sign and pay before the car arrive to the Tijuana Dealer.
When I got finally the car, it was with the front glass broken.
It happen in March 2nd~3rd
Until now I'm awaiting to get a Replace for a New Glass and now I have not contact with them, they don't answer my message and the phone and I still using the car with a broken glass, I did not buy an used car and it is taking too long to get a replacement part.
There is no a Customer Service Line or Hotline to get claims as Suzuki Global in order to speed up the service requested. They rushed me to pay while car wasn't arrive and now they have almost 3 months with out replace just a general part for the car.
I need support to get immediate attention.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video