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I have used the Walgreens Pharmacy on N Antioch in Kansas City, MO for many years and have always been pleased with the service there. Recently, Ive noticed that cars are lined up waiting and the lines are similar inside. The pharmacy staff are always pleasant, courteous and helpful. However it's apparent they are hurrying to get their job done. It's also very apparent there is not sufficient staff to cover the load of prescriptions for which they are responsible. Talking with customers as I wait I find they also are irritated that we no longer can expect the level of customer service that was there in the past. I can only assume that Walgreens is more interested in their profits than they are in their customers and the welfare of Walgreens employees.


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