Flag Buffalo Wild Wings Customer Service Review

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For the second time in my life I did not leave a tip. I used to enjoy going the the Buffalo Wild Wings in Tualatin, Oregon. The last three times the service has been sub par, a gross understatement. We waited about 10 minutes to be greeted. The one drink that was ordered took nearly 15 minutes. The person that brought our food was far more congenial than the person that took our order. The server checked on us once. We waited for well over 20 minutes, completely finished with everything with out receiving our bill. At that point we went up to the front desk, where the "manager" proceeded to tell us how we are supposed to wait to pay at the table.... Thank you for that. We were happy to do so for the first 20 minutes after being completely finished. the next 15 or so minutes after that, not so much. In all his wisdom he advised us that the next time that happened we should go chase him, the manager, down. I believe that is exactly what we did by going up front. Need I say that the implication that we will get such poor service again is in itself an issue. It will not happen again. If we ever go back to a Buffalo Wild Wings it will most certainly not be the one in Tualatin, Oregon. The declining standard of service as well as cleanliness of that location is a disgrace.


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