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We are currently on our third towel warmer from Brookstone that we have tried. � The reason we come back to it is because we are hoping one will work as described on the box. They do not always go on by pushing the button repeatedly and then once it is on it NEVER gets or stays hot longer than ten minutes. Definitely NOT long enough for one shower and NEVER for two. Every quality appliance that heats an item (i.e.: toaster, convection oven, stove....) keeps temperature for an adequate period of time. Is this caused by a design flaw or just 3 defective towel heaters? We trusted the product because it has a Brookstone late: Intertek . I can email pictures, if you wish. How can I get a good working towel warmer that meets customer requirements? �  Thank you, Stu Cooper


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