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Horrible customer service. I called about a recall and after waiting on hold for 20mins I finally get thru. The customer service rep cecil was a complete d*ck. I told him my issue and he started acting like a a hole trying to be a smart a** asking me what I want him to do then when I tell him he says he wont do anything and oh well I have a issue then when I ask to speak to a supervisor he hung up on me. How does a sh*tty person like that get hired clearly suzuki doesn't have standards.


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