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My family and I traveled to Phoenix, AZ last week. We had weather delays for 2 days prior to arriving, requiring numerous changes to our travel itinerary. Upon our arrival, we spoke with customer service at the Phoenix Airport - Tony and Mark - to try to unravel all the changes to our travel plans, get our car rental straightend out. Tony was magnificent in working through issues and got us our car at the rate we had rented it for months earlier; lowering our stress level dramatically. Mark, his manager was also very helpful and practical. Please along our well wishes and any recognition you can to Tony and Mark for their practicaclity and understanding of our situation. I had not rented with Alamo much in the past, but will now. Thanks again Tony and Mark.

Pat Seccomb
Butte, Montana


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