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Their web site is broken ... nothing works, just getting a "ooooops can't find the page requested". Therefore, after waiting on and spending over an hour on the phone yesterday, here I am again ... on hold listing to some aggravating music over and over again. Message told me a 3 minute wait, after 10 they finally came through with a human.

You know, for a technology company, their technology is terribly disappointing. Perhaps a good consultant like me could help them ...

So the first guy couldn't answer my question so here I am again on hold ... (8 minute hold)

Much better today. Yesterday was 4 different people (including elevation on tech levels) and 2-1/2 hours to figure out the Outgoing server number was wrong ... really?


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