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Worst airline ever. A 9 hour trip turned into a 25 hour trip. Delays, due to weather . so they say. Didn't even offer to pay for hotel let alone discount flight. Worst experience ever. JetBlue offers discount if you wait more than 40 min on a flight. My mothers flight was delayed 3 hours, missed connection. Then too late to fly. So had to spend the night. Wait it gets better. Next day was supposed to be 2 hour 20 min. was 6 hours. Customers service representative says "you are entitled to your opinion". When Aka she didn't care . I said my mom would probably never fly again because of this terrible experience.


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