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Well I'll tell you I had a package shipped from Texas to Buffalo ny, and it got lost in New York City I called and called and called the helpline for over a week all day I finally got transferred from the helpline to somebody in New York City after being on holld for 20 mins, one person named Nandi silencioux actually went and look for the package I was on hold about 15 minutes and he came back just before I hung up I was getting very frustrated and he found it! Please give him a commendation as he went out of his way and he was the only one that really helped me. Even when it got the Buffalo the package the people there weren't to friendly or helpful the box was open but fortunately everything was there it was a bicycle very hard to miss. It really was a bad time but Nando came through.I don't mean to be mean and I never complain it's only for your benefit honestly.


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