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I tried to update my Moto x 5.1 Android version about four days ago, but it totally messed up what I had. I lost my e-mail capability and most of my Contact list. Two days ago I contacted Motorola Customer service who tried to fix the problems. I spent a long time at level 1 and then level 2 assistants and was able to get my contacts back, however, I still don't have my e-mails back. Someone was supposed to call me back today to fix the email problem, but since nobody called I called the number several times and the recorded message said that they were closed already, but stated that the hours of operation were until midnight, Eastern Time. According to my time it was only 8 pm eastern time. I tried another number that I got on the internet and that also had the same message. It appears there is no way to reach Motorola Customer Services. My reference # is which was given to me by the 1st technician, in case I had to call back. What is going on? Is Motorola still in existence. I wish I had never upgraded the phone, but the notice to upgrade came up every time I opened the phone.


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