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I was a loyal OnStar customer for 5 years and discontinued my service when I got another car this March 2015. I'm completely disappointed in the customer service I received after the fact regarding a charge after my service was discontinued and have not gotten any update. I just called now and was informed my case #: 1680584914 was closed, however I wasn't provided any type of update on why this charge was taken out. I faxed the proof from my banking statement June 2, 2015 and it seems I'll have to fax it again but I'm extremely disappointed in the service after being such a loyal customer. I would NEVER recommend this company to anyone I know.


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