Flag Fifth Third Bank Customer Service Review

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What decade are we in? Fifth Third does not allow you to make a mortgage payment online unless you open a checking account with them. A horrible policy that causes you to have to make payments over the phone and incur additional fees. They tell you they give you the courtesy of stopping in a local branch to make payment. For busy people with a family, this is incredibly time consuming and frustrating.

The automated phone system is one of the worst in the industry.


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