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i had to receive my important mail on 26th January but while i tried to track it it says out for delivery but hasn't been updated since. I called customer service they just created a case and told me to wait for 48 hrs.Its been 2 days of filing complains but nothing have been updated. I went to post office twice first the lady didn't know what to do, they told their supervisor and told me they will call me or call them. I never received any call and when i called them no one picked up. I went to usps office one more time, a supervisor looked around , tried to track the driver but couldn't come with any solution. The mail is very important but i'm treated like a trash. There's no sense of responsibilities. The mail was send first class priority and certified n i need it real bad.


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