Flag Hertz Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Terrible experience with SLC Airport station. After a confirmed reservation for 12-26 arriving on southwest from LA at 6:30 pm, That an SUV confirmed for my booking will provided with name of the manager Mr. goodman mentioned on the confirmation. The manger after waiting for 40 minutes he appeared to say that those vehicles are on high demand and I have to pay extra 400 dollars a day. He admitted that reservation made a mistake but was unwilling to accept responsibility. At the end I had, not having any other choice but to accept the offered vehicle. This left me totally dismayed with this bad service even to a Platinum member. And demand an explanation for this screw up.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video