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What a contrast !. My flights from Dublin to Perth , return couldn't have been better But my attempts to recover an item left on the flight from Perth to AbuDhabi via customer service and support, have come to nought. Disembodied voices, emails responded to by an automaton and not followed up on, and tweets ignored. It would make you wonder about the airlines priorities , its efficiency and perhaps most importantly... How would it deal with a serious crisis ?


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