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I am so sick of being blown off by help support when I try to get assistance to get bugs worked out. I have 2 kindle fire he's, one was received last November as a present. Well, by this November it didn't,so I applied for a new one, still being under warranty. The second one came and is in worst condition than my first one. The half of the keyboard is not visible so you can't use it at all. I was told that it was a new kindle, but the box says is refurbished. I was told it was a packing error and the kindle is new. After many times of calls, I have two kindle that barely work. NOW, I WANT TO TALK TO THE SUPERVISOR IN CHARGE WHO IS ALWAYS OUT WHEN YOU WANT TO REACH THEM! PERSONALLY, I WILL NEVER BUY FROM AMAZON AGAIN. THEY TOLD ME My COMPUTER WAS HACKED AND IT WILL COST ME 300.00 IMMEDIATELY TO FIX IT. WHEN I SAiD I HAD NO MONEY HE INSISTED I USE A Credit card. I hung up. Roam athan


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