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I find my experience at Hertz to be the WORST EXPERIENCE I ever had. I don't think that I would ever use this company again. I was given a car badly in need of repair. Also the inspection sticker was not in good condition. It looked as if it had been removed, which would be questioned by law enforcement. It was raining that day and when I tried to stop, It pulled to the left extremely bad. I basically was told to find another vehicle on my own. Being given phone numbers to several other Hertz locations to see if they had another vehicle to my satisfaction. This I don't feel was my responsibility. When I returned the vehicle, I was refused any kind of paperwork showing that I had returned it. I was told the manager was not in to close me out but I should have been given something other than word of mouth. I contacted Progressive to help me resolve this matter. KANESHIA DAVIS was very very rude even to the point of just HANGING UP THE PHONE in my face without even resolving the problem. I feel that she has no place in customer service. I surely won't be back or refer anyone to Hertz . Reservation # H 19018263 on 120/01/14


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